Grujičić, Dragana, Ivan Ivanović, Jadranka Jović, and Vladimir Đorić. “Customer Perception of Service Quality in Public Transport”. Transport 29, no. 3 (September 30, 2014): 285–295. Accessed December 19, 2024. https://jau.vgtu.lt/index.php/Transport/article/view/1999.